Public Justice America's Public Interest Law Firm

Key Issues & Cases

Get Connected

Public Interest Database

Our one-of-a-kind database will help connect you to more than 2,000 public interest groups, lawyers' associations, law schools, and online legal resources throughout the U.S.

Search The Database

Submit A Case

Public Justice handles only cases that will make a difference in the public interest.

Submit A Case`

Explore Resources

Faces of Public Justice

Gladys Mensing

Gladys Mensing has diabetes. When her doctor prescribed the drug Reglan to treat some of her symptoms, she began taking its generic equivalent. Four years later, Mensing developed a severe neurological disorder caused by the long-term use, which went unwarned on the generic drug’s label.

Read Gladys Mensing's story.

Andrea Felts

Andrea Felts was going through a costly divorce and needed some extra money to make ends meet. So she took out three online loans. When the lenders began charging illegally high interest rates, Felts filed a lawsuit and Public Justice joined her lead counsel.

Read Andrea Felts' story.

Consumer Arbitration Agreements

Consumer Arbitration Agreements:
Enforceability and Other Topics

2011 SIXTH EDITION (with Companion Website)

Authored By:
F. Paul Bland, Jr., Senior Attorney, Public Justice
Leslie A. Bailey, Staff Attorney, Public Justice
Rich Frankel, Associate Professor of Law, Drexel University Earle Mack School of Law
Melanie Hirsch, Attorney, Consumer Financial Protection Bureau
Michael J. Quirk, Associate, Williams Cuker Berezofsky
Jon Sheldon, Staff Attorney, National Consumer Law Center

To order your copy online, click here.

518 pp. This manual is designed to be an attorney’s primary practice guide and legal resource in the battle against compulsory arbitration. The authors are among the nation’s leading experts in challenging mandatory arbitration and helping clients get their day in court.

A comprehensive look at the federal and state case law dealing with the enforceability of mandatory arbitration clauses, including implications of the 2011 Concepcion ruling and other new Supreme Court cases.
Analyzes every angle of attack that any court has yet accepted upon the enforceability of these clauses.
Discusses challenges to the formation of arbitration clauses, the scope of arbitration clauses, and a variety of circumstances where they can be held unconscionable or counter to federal statutes.
Addresses the relationship between arbitration and class actions and the limits of federal preemption in this area.
Extensively discusses the procedures available to combat compulsory arbitration clauses in court, and the limited judicial review available with respect to the rulings of arbitrators.
Includes a companion website containing numerous model briefs and discovery queries.

Sixth edition, published by the National Consumer Law Center (NCLC) with Public Justice Foundation. $120 for the manual with companion website, plus shipping and handling. Shipping is via UPS, but FedEx shipping available upon request. A portion of the proceeds from the sale of this book will go to support our Mandatory Arbitration Abuse Prevention Project.

To order your copy online, click here.

You can also fax in your order using this form, or you may phone in your order to Tonia Allison at the Public Justice Foundation (202-797-8600).